You can download the following "Juniper Terminal Services
Configuration Guide" document
How to Configure a Remote Desktop Connection via Juniper
Juniper Terminal Services offers remote access to a user PC
on the Catholic Health East (CHE) enterprise network from the internet or
intranet. The user must have written
permission from their supervisor and comply with the CHE IT Remote Access
Policy, in order to utilize this service.
The detailed documentation enclosed explains the configuration steps to
perform “Remote Access “services for a PC within the CHE enterprise network.
1. Preparing for
Juniper Terminal Services Configuration
Remote Desktop is enabled
That you are a configured Remote User
Your Computer is left powered on when you leave
1.2 Gathering Prerequisite
Note: Administrative Rights are needed on
the local computer to change the following. If you are unable to set any of the
following, please contact the Helpdesk or request assistance from your local
Computer Name: ________________________________________________
1. Right click MyComputer and select properties.
2. Select the Remote Tab to verify three of the prerequisites.
On the Remote Tab you can verify the
Computer Name, determine if Remote Desktop is enabled, and if your ONE Domain account is a configured remote desktop user.
On the Remote Tab,
look for the Computer Name. Which is located in
the Remote Desktop section under Full computer name.
On the Remote Tab
verify if Remote Desktop is checked. If the check box in the Remote Desktop
section is unchecked, then click the box to enable the Remote Desktop Option.
Verify that you
are a remote desktop user by clicking the Select Remote Users Button.
On the next screen
you are looking to verify that you already have access. If this is not the case
please contact the helpdesk.
Once the previous
steps have been completed, and it has been verified that you are configured as a
Remote User and RDP has been enabled, and now that you have your Computer Name.
The last step for the prerequisites is to leave your computer powered on, with
your workstation locked, in order to access your
workstation from home.
2. Configuring Terminal Sessions
2.1 Getting Started
From a trusted (CHE owned device) or un-trusted computer
you will need to use a supported web browser (i.e. Internet Explorer 6.0 or
above). Open your web browser and navigate to the following web page,
https://my.che.org and login with your domain
After the logon navigate to the Terminal Sessions section of your home
1. To create a
Terminal Session click on the add button located to the right in the Terminal
Sessions section as seen below.
2. To configure the
Terminal connection. The options we will configure are:
Session Type: Windows Terminal Services
Computer Name typed here.
Username: Type the
this field blank)
Screen Size: Full
Change this option to 16bit or higher.
If you need to
print to a locally attached printer, verify this option is checked.
The following Screenshot is
a sample configuration.
When all options have been configured
then Click the Add button. This will create the Bookmark on the home page.
Now we are ready
to connect to your work Computer. All that is left to do is click on the newly
created bookmark in the Terminal Sessions section and log onto your workstation.
3. Things to Remember
Know the name of your Computer and verify you are a configured Remote
Desktop User. Also make sure the Computer you are attempting to connect to, was
left powered on. If there are any questions, concerns, or problems please
contact the CHE Helpdesk 610-492-3839.