Catholic Health East : Best Practices
Catholic Health East
Best Practice Narrative

RHC: St. Mary's Health Care System, Inc. - Athens, GA

Category:
Operations & Benchmarking

Contact: Pamela Hall
Telephone: (706)355-7776

Description of the Best Practice
BILLING PROCESS IMPROVEMENT

Implementation
Benchmarking with timeliness of orders (95% timeliness). Billing process improvement (reduced errors by greater than 50%). Improved accounts receivable days from 99 to 66 in one year. Reduced write-offs due to error from $40,000/month to less than $2,000/month.

Time Frame

Financial Profile

Outcome


Supporting Data

Best Practice Narrative is limited to a one page summary.
Supporting data is limited to one page.