Catholic Health East : Best Practices
Catholic Health East
Best Practice Narrative

RHC: Pittsburgh Mercy Health System
1400 Locust Street
Pittsburgh, PA 15219

Category:
Operations & Benchmarking

Contact: Donna Gurcak
E-mail: Dgurcak@Mercy.PMHS.org
Telephone: (412) 232-7899
Fax: (412) 232-7180

Description of the Best Practice
McKesson Health Systems/Automated Healthcare Inc.'s Automated Pharmacy Station (RxOBOT®) provides the latest in pharmacy automation technology. Robotics technology and computer software is used to automate the dispensing of medications in the central pharmacy, efficiently performing the tasks of the pharmacy technician without altering the legal or professional responsibilities of the pharmacist. The (RxOBOT®) consists of a multi-axis robot, pick station, bar code readers, computers and software. In addition, the (RxOBOT®) includes automated packaging/bar coding equipment that repackages the various types of medication dosage forms in a small lightweight plastic bag. Each dose is labeled and bar coded to identify the medication and expiration date and is loaded into the pick station automatically by the robot.

Implementation
The RxBOT System at Mercy Hospital was implemented in September 1994 at a cost of $250,000 to aide in the hospital pharmacy department integration of Mercy Hospital, Mercy Providence Hospital and Mercy Psychiatric Institute (no longer in existence) for the Pittsburgh Mercy Health System. The RxBOT system is used daily to provide a 24-hour supply of mediations to inpatients at each facility. Reductions in FTE's and inventory were used to justify the cost of the RxBOT System.

Time Frame
Implemented in 1994, this system has been in constant use and has been found to be very reliable, stable and effective. Installation was a normal equipment installation covering several months including development of computer interfaces with other hospital information systems.

Financial Profile
Initial capital costs of this system in 1994 were $250,000. On-going costs of supporting the system is a quarterly expense of approximately $4,500 for packaging material and $14,500 maintenance agreement fees.

Outcome
While breakeven was estimated in three years, actual results included the elimination of 11 FTE's and an actual breakeven in approximately one year. Other significant benefits include reduction in medication errors, reallocation of pharmacy technician and pharmacist resources, reduction in drug inventories, and integration with Point-of-Care systems.

Best Practice Narrative is limited to a one page summary.
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