Catholic Health East : Best Practices
Catholic Health East
Best Practice Narrative

RHC: Mercy Health System (South Eastern Pennsylvania)
One Bala Plaza, Suite 402
Bala Cynwyd

Category:
New Diagnostic & Treatment Technology

Contact: Jim Beinlich
Title:
E-mail:
Fax:
Phone: (610) 237-4029

Description of the Best Practice: Radiology Imaging
In 1997, Mercy Health System (MHS) identified a need to significantly enhance the capabilities of radiology imaging and reduce costs for radiology films. Additionally, the organization wanted to identify tools that would allow consolidation of radiology physician services while expanding in clinical settings throughout the service areas. Implementation of the SMS medical image management and optical disk storage technologies in the Radiology and Emergency Department areas were identified to reduce the cost of storing and retrieving film and paper documents.

Implementation
A project team of radiology and information technology staff was formed to begin implementation of the SMS Medical Imaging System late in 1997. The project was split into phases with Phase One focusing on the Mercy Fitzgerald campus in the Medical Intensive Care Unit (MICU) and the Emergency Room. Currently, the MICU is live, and the ER is expected to go live in July 1998. Since the acute facilities represent the greatest volume and opportunity for cost savings, MHS is focusing 1998 on implementation at the three acute facilities: Mercy Fitzgerald, Mercy Philadelphia, and Mercy Community. It is expected the system will be extended to clinics, nursing homes, and physician office during the first half of 1999.

Time Frame
Implementation of the three acute facilities as outlined above will encompass 1998, with implementation expected at satellite facilities, nursing homes, and physician locations in 1999.

Financial Profile
Significant demand is generating in the marketplace for reducing costs and improving the quality of delivering patient care. Several local health systems have variations of medical imaging (HUP, Jefferson, AHERF), but not to the extent that Mercy is planning to utilize throughout the acute and ambulatory environment. Most experts agree that decreasing labor costs - not film savings - will be the biggest cost justification for medical imaging systems. The greatest impact of this technology will not occur in radiology, but for referring physicians, nurses, other health care practitioners, and ultimately patients.

The capital equipment is projected to be $2.1 million with a return on investment over 3 years developed mostly from film cost savings. Decreasing labor costs are also expected, but were not factored into the return on investment.

Outcome
While in the initial implementation of medical imaging, consolidation of radiology operations will require a great deal of interaction and sharing of data among all points of the patients' continuum of care. Medical image management enables instant and simultaneous access to patient information. As Mercy moves more and more towards being an integrated delivery network, technologies such as this will enable the reality of a truly integrated system. The image management system can easily be expanded to incorporate the implementation of telemedicine and teleradiology, technologies which clearly fit into strategic plans of expanding the Mercy mission to communities where it may be difficult or impossible to place highly specialized staff all the time.

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