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Robert V. Stanek
President and CEO |
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February 2010
“In 2017, Catholic Health East is a mission-driven health system that…provides coordinated integrated care management for persons across the continuum of care.”
Those words are a key component of CHE’s preferred delivery model for 2017. That model, developed through a 2006 system-wide strategic planning process and introduced in 2007, has stood the test of time. Here we are…three years later…fully engaged in transforming our health system into a person-centered model where care is tailored to the individual’s current conditions and risks, and is coordinated throughout the life cycle and across the continuum of care.
Our vision called for four phases of development: in-house restructuring of services to provide for better coordination and planning; the introduction of enabling connectivity; the creation of community networks across the continuum of care, and opportunities for regional collaboration among RHCs.
We have made great progress towards the realization of this vision. In mid-2009, we implemented the MIDAS+ software solution, which significantly minimizes manual data collection, abstraction and reporting, and streamlines and standardizes data collection and reporting across our ministry. This system also provides real-time information that in turn allows for better and timelier decisions. Through the DataVision system, our RHCs for the first time can track and analyze clinical, utilization and provider practice patterns in real time, and can access over 150 fully automated outcome measures and a full range of process measures that can be used to trend hospital performance over time, and benchmark performance against hospitals within CHE and nationwide.
It has been almost one year since our three comprehensive care pilot projects were launched, and we are all learning a great deal from their experiences to date. St. Peter’s Hospital launched its CHOICES Heart Failure Transitional Care Pilot Project in April 2009, as did Mercy SEPA and Keystone Mercy Health Plan; both pilots are testing the hypothesis that coordinated care collaboration between patients, providers and health plans will result in reduction of care gaps, improved adherence to care plans and more appropriate utilization of health care services. Sisters of Providence Health System’s pilot aims to align financial incentives via full risk global capitation among the health system, insurers, and a physician group to optimize care coordination and efficiency, resulting in higher quality, lower cost care. The process enhancements, culture changes, technology enablements, and “lessons learned” are being shared throughout our ministry so that all can learn from their experiences.
One priority for 2010 is the development of tools and resources to assist RHCs in creating networks of care delivery that assure flawless transitions for persons moving from one care setting to another. In addition, our continued focus on person-centered care will be enhanced with the creation and dissemination of a comprehensive toolkit, including resources, tools and models, that will be disseminated through the CHE portal to help foster a person-centered culture throughout our ministry.
We continue to make significant progress towards our goal of developing and embracing a truly person-centered care culture throughout Catholic Health East. I thank you for your dedication and commitment to achieving this vision, and by doing so helping CHE be a transforming, healing presence in the communities we serve.
Sincerely yours,
Robert V. Stanek
President and Chief Executive Officer,
Catholic Health East
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